FACTORY-DIRECT OEM / ODM MANUFACTURING
Gairun Privacy Policy for Website Inquiries and Project Data
Gairun is a custom metal awards and promotional products manufacturer serving business buyers, event organizers, institutions and distributors. This privacy policy explains how we handle personal, business and project information when you visit the Gairun website, review our custom metal products or submit an inquiry.
It covers information provided through website forms, including quote, artwork, sample, consultation and catalog requests. If you have a question about your information or want to exercise a privacy right, contact us about privacy.
Who This Privacy Policy Covers
This policy applies to visitors who use the Gairun website or send information through its online contact paths. Gairun handles the information submitted for business communication, project assessment and related website operations.
Rules for website access, content and submitted intellectual property are addressed in our Terms and Conditions. Information about cookies and available preference controls appears in our Cookie Policy.
Information You Provide Through Website Forms
The information we receive depends on the form you use and the details you choose to provide. It may include:
For example, the Request a Quote form asks for information needed to review a custom metal product project. Please avoid submitting personal information that is not relevant to your business request.
Your name, company name, job role and business contact details.
The product family, quantity, dimensions, material, finish, color and packaging requirements for a project.
The delivery destination, requested schedule and other order-planning information.
Messages about a quotation, sample request, consultation or product catalog.
Artwork, logos, drawings, PDFs, sketches and technical specification files.
Technical Information Generated During a Website Visit
Website hosting, security and similar technical tools may process information needed to deliver and protect the site. Depending on the tools active during your visit, this may include an IP address, browser or device type, referring page, pages visited and access timestamps.
Cookies and related technologies are covered separately because their providers, purposes and storage periods can differ. Consult the Cookie Policy for the current information and available controls.
Why We Use Inquiry and Project Information
We use submitted information to understand and respond to your request. This may involve assessing product requirements, reviewing artwork, preparing quotation follow-up, discussing samples, arranging a consultation or sending requested catalog material.
We may also use relevant records to continue business communication, maintain project context, protect the website, prevent misuse and meet legal or record-keeping duties. We do not treat a privacy request as an RFQ or production inquiry.
How We Handle Artwork and Technical Files
Logos, drawings, specifications and other project files are used to assess the request for which they were submitted and to communicate with you about that project. These files may contain confidential business information, so submit only material you are authorized to share.
This privacy policy does not decide ownership of artwork, trademarks, molds or product designs. Those matters are governed by the Terms and Conditions or by the agreement for a specific order.
Service Providers, Disclosures and International Handling
Information may be processed through services that support website hosting, form delivery, email, file storage, security or business communication. A logistics provider may also receive contact and delivery information when this is necessary for an agreed sample or order shipment.
Because Gairun works with international business buyers, information may be handled in a country or region outside the place where it was submitted. The privacy protections and legal requirements in another location may differ. We may also disclose information when required by law, a valid legal process or the protection of legal rights.
Storage, Security and Retention
Inquiry records and uploaded files may be stored in the systems used to receive, review and follow up on your request. We retain information for as long as it is reasonably needed for the relevant inquiry, project communication, legal duties, dispute handling or business records.
No website, email service or online storage method can guarantee absolute security. Please consider the sensitivity of a file before sending it through an online form.
Your Privacy Rights and Requests
Depending on the law that applies to you, you may have the right to request access to personal information, correct inaccurate information, ask for deletion, restrict certain uses, object to processing, request portability or withdraw consent.
A request should identify you, explain the action requested and describe the relevant inquiry or project. We may need to verify your identity and authority before acting. A request may be limited when information must be kept for legal, contractual, security or record-keeping reasons.
Children, Policy Changes and Privacy Questions
This website is directed to business users and is not designed as a service for children. We may update this policy when website forms, operating practices or legal requirements change. Material changes will be presented through the website, and the revised policy will apply from the time it is posted unless stated otherwise.
Contact us about privacy if you have a question about this policy or want to make a request concerning your information.